A clear place for platform responsibilities
Alrty is a technology-service platform operated by Solar Neutrino LLC. Customers request help, technicians perform confirmed work, and Alrty provides service coordination and a support contact.
These pages explain the roles, service process and policies. The scope, provider, availability and charges for a particular visit are established by its booking confirmation. Publishing these pages does not change an existing booking or authorize a new charge.
- How Alrty works
- From a service request and confirmed scope to completion and support.
- For technicians
- Participation, qualifications, assignments and accurate work records.
- U.S. service areas
- All 50 states, with service availability confirmed for each location and task.
- Customer terms
- Accounts, service scope, site access, charges and resolving a concern.
- Technician terms
- Accurate profiles, accepted work, customer information and completion records.
- Cancellations & rescheduling
- How to raise a change request and which details need confirmation.
- Safety & support
- Preparing for a visit, protecting device access and reporting a problem.
- Help after your visit
- How to report incomplete work, request a review and track the outcome.
- Privacy Policy
- The existing notice about personal information and privacy choices.
Your booking and your rights
Read the service details and applicable terms before confirming a booking. Ask support about anything unclear, including materials, licensing, scheduling and payment timing.
Nothing here limits rights that cannot be excluded under applicable law. A service request is not confirmation of local availability, insurance coverage or a particular remedy. Optional marketing and cookie choices are separate from the service agreement.
For an existing request, use the details supplied with that request or contact Alrty.